Itinerary planning
Tasmania is hilly with windy roads, and long gaps between some towns. Please email or speak to us for asistance with planning your itinerary, as we know the best places to stay, the best way to get there, and the best things to see along the way. We can tailor our advice to your needs.

Quality of bikes
We offer a good selection of quality bikes to hire. Tasmania is not the place to skimp on quality so do ensure you are travelling on a bike that is up to the job. We endeavour to keep our bikes in excellent condition and as such offer on road assistance if you experience maintenance issues not caused by you.

Collection and Return
Bike and gear collection and return can be arranged in Hobart, Launceston and Devonport. (As our office is based in Hobart, a $15 freight charge will be included for delivery to Launceston or Devonport.) Please ask for more information. Pick-up is anytime the day of hire between 9.00am and 5.00pm. Return before 10am the day after use.

Rental Policies & Procedures
Payment
All rental charges must be paid for in full at the time of pick-up. Payment can be made with cash, cheque, direct deposit Visa, MasterCard or Bankcard.

Deposit
Currently valid photo identification (driver's license or passport) must be shown for all rentals. In addition to the rental charges, a refundable deposit must be paid at the time of pick-up. This deposit must be paid using Visa or MasterCard. An amount of $100 for short term hire (less than two days) or $200 for long term hire (anything over two days) will be charged to the credit card at the time of pick-up. When the rental items are returned, the deposit amounts will be credited to the credit card, less any damage, cleaning, or late charges (see Damage policy below).

Late Return
Rentals returned late will be charged the single day rate for each day late.

Damage/Dirty/Lost Policy
If rental equipment is returned in damaged or dirty condition, the renter will be responsible for cleaning and repair costs. Shop rate will be charged ($35/hr, $10 minimum), plus any parts and materials for cleaning or repair. Replacement cost for lost, stolen or destroyed rental equipment is full retail value. Expenses incurred under this policy will be charged to the deposit.

All Rates are in $AUS, including GST.

Suggested gear and other useful information
If you decide to camp you will need to carry all your camping gear including: a light weight tent, sleeping bag, sleeping mat, fuel stove and pots and water. A water bladder that folds is good for travelling.

It is a very good idea to have solid knowledge about bike repairs as there will not always be a bike shop nearby or someone to help you in remote areas. Carrying a basic repair kit will enable you to deal with most minor problems, but be aware of the bike shops in Tasmania and where they are located.

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